Bophelo Life Wellness
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    • Home
    • About
    • Fees & Services
    • Bookings guide
    • Cancellation policy
    • Enquiries
    • Wellness Articles
    • FAQ
Bophelo Life Wellness
  • Home
  • About
  • Fees & Services
  • Bookings guide
  • Cancellation policy
  • Enquiries
  • Wellness Articles
  • FAQ

Frequently Asked Questions

Please reach us at cynthia@bophelolifewellness.com if you cannot find an answer to your question.

Bophelo Life Wellness  offers short term (maximum 12 sessions) psychosocial and psychological support to screen and prevent mental health challenges and promote mental health wellbeing. We manage psychological distress, which include but not limited to, grief, trauma, burnout, relational challenges, adjustment difficulties, stress etc. at individual, couple/duo and group level


During your first session with Bophelo Life Wellness , your counsellor will ask you questions to get to know you better and understand what brings you to counselling. You will also have the opportunity to ask any questions you may have about the counseling process. This session is to gather information, build a relationship and plan a treatment plan with the counsellor.


A counselling session with Bophelo Life Wellness  typically lasts for 45-60 minutes for individuals and 60-90 minutes for couples, although session length may vary depending on your specific needs and preferences. 


A Registered Counsellor is trained to provide short- to medium-term counselling and psychological support for emotional, behavioural, and life challenges. I work with individuals facing stress, anxiety, burnout, relationship concerns, life transitions, grief, workplace difficulties  etc


This depends on your goals and the nature of your concerns. Some clients benefit from 4–8 sessions, while others prefer longer-term support. We review progress regularly and adjust as needed.


Yes. Confidentiality is a cornerstone of counselling. Your information will not be shared without your consent, except in cases where there is a legal or ethical obligation (e.g., risk of harm to yourself or others).


Yes. I offer both in-person sessions in Bryanston and online sessions for clients across South Africa. I use mostly google meet, zoom and teams. 


Most clients begin with weekly sessions. As progress is made, sessions may move to biweekly or monthly check-ins.


Yes. I have experience working within high-paced corporate environments and providing Employee Assistance Programme (EAP) support. I offer onsite individual and group support in the workplace. 


Yes, online counselling sessions can be just as effective as in-person sessions for many concerns. The key factor is not the format, but the quality of the therapeutic relationship and your commitment to the process.

Online sessions may be especially helpful if you:

  • Have a busy work schedule
  • Travel frequently
  • Prefer the comfort and privacy of your own space
  • Live outside Johannesburg but would still like to work with me

Sessions are conducted on a secure, confidential platform to ensure your privacy.


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